Previously, drivers had to contact the Tollway and schedule an appointment to view images or ask for images to be sent via mail or email. “If a customer drives through our toll plazas and receives a violation notice, they have a right to know that the image captured of their vehicle is accurate,' said Illinois Tollway Executive Director, Kristi Lafleur, in a statement. Once Tollway staff has reviewed the dispute, a decision is sent via email. They also have the option to dispute the ticket through the website. Instead of waiting for a notice in the mail, drivers can now go online and view the toll violation photographs. The Illinois Tollway announced Monday that a new website feature allows I-PASS and E-ZPass users to dispute toll violations online.ĭrivers who pass through the electronic tolling lane without paying or without an active I-PASS or E-ZPass have a photograph taken of their license plate as part of the enforcement system.
